Privacy Policy

Privacy Policy for Midnight Snack

 

Last Updated: July 14, 2025

1. Introduction

Welcome to Midnight Snack (https://shop.midnight-snack.ca/). We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy describes how we collect, use, and handle your personal information when you visit and make a purchase from our website.

This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Information We Collect

We collect information from you in the following ways:

  • Information You Provide Directly: When you make a purchase or create an account, we collect personal information necessary to fulfill your order. This includes:

    • Full Name

    • Billing and/or Shipping Address

    • Email Address

    • Phone Number

  • Information Collected Automatically: As you navigate our website, we may use automatic data collection technologies to gather certain information about your device and Browse actions. This includes:

    • Usage Details: Information about your visits to our website, including the pages you view, the links you click, and other actions you take in connection with the site.

    • Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection include:

  • Cookies: Small files placed on your device’s hard drive. Our website uses cookies to maintain your cart and for other essential site functionalities.

  • Google Analytics: We use Google Analytics to help us understand how our customers use the site. This service collects data such as how often users visit, what pages they visit, and what other sites they used prior to coming to ours. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

  • Google Tag Manager: This tool allows us to manage website tags (like the Google Analytics script) without changing the website’s code.

3. How We Use Your Information

We use the information we collect for several purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate With You: To respond to your inquiries and provide customer support.

  • To Improve Our Website: We use the data from Google Analytics to understand our website traffic and to improve user experience and our product offerings.

  • For Security and Fraud Prevention: To screen our orders for potential risk or fraud.

4. Sharing and Disclosure of Information

We respect your privacy. We do not sell, rent, or trade your personal information to any third parties.

We only share your personal information with third parties in the following limited circumstances:

  • Service Providers: We share information with service providers that help us operate our business. This includes:

    • WooCommerce: Our e-commerce platform that processes your order data.

    • Payment Processors: To securely handle your payment information (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.

    • Shipping Carriers: To deliver your orders (e.g., Canada Post, FedEx).

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers.

6. Your Rights

Under Canadian privacy law, you have certain rights regarding your personal information. You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete personal information.

  • Withdraw Consent: Withdraw your consent to our use of your personal information at any time.

To exercise any of these rights, please contact us at the email address provided below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the new policy on this page and update the “Last Updated” date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

info@midnight-snack.ca

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